Thu, 03 Oct
|Track Room 4
Human-centered design beyond interfaces
Artificial intelligence (AI) presents significant opportunities but also raises questions about job design and AI's impact on work. This track explores the intersection of technology development and work psychology, presenting research on human-centered AI in healthcare, construction, and railways.
Time & Location
03 Oct 2024, 14:00
Track Room 4, Elias-Canetti-Strasse 146, 8050 Zürich, Switzerland
About the event
Host: Prof. Gudela Grote
Organizer and Session Chair: Dr. Kim Helmersen
Artificial intelligence (AI) presents important opportunities for work and for individuals, companies, and societies. However, we are yet to fully understand how AI will alter the fundamental characteristics of jobs as they are currently designed, and how jobs should be designed when working with AI (Parker & Grote, 2022). The dynamic field in-between the design of work with AI in mind and the design of AI with work in mind occupies the researchers initiating this track at the interface of technology development and work and organizational psychology. While human-centeredness often associates interface design enhancing user-experience, in this track we go beyond this definition, presenting and discussing ways that AI can be designed with human work in mind. Three interactive talks report on the newest research on why and how human-centred AI-design in the fields of healthcare, construction and railway…
Schedule
15 minutesIntroduction
20 minutesHealthcare: How AI can Increase Job Satisfaction and Well-being: A Case from Healthcare